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About Us : Privacy policy
AfMA Privacy Policy
Your Privacy is Important
We, the Australasian Fleet Managers Association (AƒMA), are committed to protecting the privacy of members and non-members and ensuring the security of personal information maintained within the organisation. In this regard, we endorse the National Privacy Principles (set out in amendments to the Privacy Act 1988 which took effect on 21 December 2001) and have adopted them in our management of personal information. We apply best practice in the management of personal information whilst conducting our organisational activities in such a way as to better serve our membership and the community.
Under the Privacy Act, personal information means information or an opinion, true or false and whether recorded in a material form or not, about an individual whose identity can be reasonably ascertained from that information or opinion.
This policy is designed to help members and non-members better understand the following matters:
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What personal information we collect and how it is collected. (Collection)
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How and why we maintain and use the personal information. (Use)
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How we disclose personal information. (Disclosure)
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1. What personal information we collect and how it is collected (What/How):
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We collect information including name, contact details such as address, telephone, email and facsimile information and profile information from members and non-members
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Personal information may be collected in one or more of the following ways - membership, membership renewal or other application forms, survey forms and event registration forms.
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We receive information from browsers when you visit our website, such as your server address, domain name, date and time of your visit, the pages visited, and selected information for statistical purposes.
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We receive information when you contact us in person or via the telephone, send us a facsimile or e-mail or attend our functions or seminars, or enrol in fleet management courses conducted by AƒMA or other institutions on behalf of AƒMA.
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We receive information on non-members from a wide range of personal contacts, referrals and from publicly available sources.
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We collect only customer information that is needed, and we tell customers how we use it.
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2. How and why we maintain and use the personal information (How/Why):
Members
The personal information we collect is essential to our organisational activities because it is required to assess eligibility for and categories of membership of AƒMA, event participation, eligibility for Awards or Certificates of Best Practice, etc. The annual subscription process is used to ensure that your contact details are correct. We maintain and use this information in written and/or electronic form in order to provide you with information, products and services that will be of personal, corporate and/or professional benefit. By ensuring that your personal information is current, you assist us to develop future strategies to benefit AƒMA membership and to represent fleet manager's interests to government and industry more effectively. If you send us an email, that address will be recorded automatically by our e-mail messaging system for the purpose of replying to your e-mail. However for normal communication with you we will use the e-mail address you provide in your membership application/renewal, unless you ask us to use a different e-mail address.
Non-members
We collect and maintain personal information about non-members for the purpose of providing information about membership, services and products. For example, we request personal information when you apply for seminars, conferences or other AƒMA sponsored events. We maintain and use this information in written and/or electronic form. If you tell us you do not wish us to provide you with information about membership and services, we will comply with your request.
General
We collect and will continue to collect personal information about you as a result of and in connection with our ongoing relationship and interactions with you. We may use or disclose the personal information collected and will collect about you for each and any of the following purposes:
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performing other administrative tasks and functions, including managing our membership services operations;
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telling you about the products or services of AƒMA, or those of other organisations (although for this purpose AƒMA will only disclose your personal information to related services/products);
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providing services to you in relation to our products or services;
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helping to develop products and services that may be of interest to you (including any research and development required); and
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building and maintaining a relationship with you and with each of the AƒMA members.
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If you do not agree and consent to our using and disclosing your personal information for the purposes of telling you about our product or services, or those of other organisations you should contact us by fax on 03 9866 1304
3. Personal information that we may disclose, and the parties to whom we disclose such information (WHO ELSE RECEIVES THE INFORMATION):
We extend these privacy principles to our business relationships. We expect the companies we select as our partners or providers to honour our privacy policy in the handling of personal information. These include companies that -
(a) assist us in providing services to our members or non-members;
(b) supply us with information for identifying or evaluating prospective members; or
(c) are given the opportunity to send mailings to approved AƒMA member or non-member lists.
In selecting partners, AƒMA considers the accuracy and quality of the data they provide, how they respond to complaints and whether or not they provide opt-out choices for those whose information they process. From time to time, we may work with corporate partners, joint venture partners and other third party providers to promote and/or market a service or product (such as AƒMA publications) that we consider will be of personal and/or professional benefit to members and non-members (other than those who have told us that they do not wish to receive this information). Once you subscribe to a service offered by a corporate partner, joint venture partner or third party provider, that organisation takes responsibility for the management of any information you provide to it as part of that transaction. We may also disclose personal information if we are required or authorised to do so by law.
Who we share your personal information with AƒMA may share your personal information with other members for the purposes set out in this Privacy Policy, and may also pass your personal information (such as your name and address) to companies who are contracted to perform parts of AƒMA's service delivery.
We will take reasonable steps to protect any personal information that we hold about you from misuse and loss and from unauthorised access, modification and disclosure. We will not disclose your personal information to organisations outside AƒMA for their marketing purposes, although we may send you marketing information on their behalf.
Access to, and the Accuracy of Personal Information
In general, we will give you access to your personal information upon your written request and verification of your identity. We will take reasonable steps to ensure the personal information that we maintain is accurate, complete and up-to-date. If we deny you access to your personal information or refuse to correct that information upon your request, we will provide you with reasons for doing so.
Confidentiality & Security
All our data is stored in written and/or electronic form and we maintain physical, electronic and procedural safeguards to protect your personal information. We restrict access to personal information about members and non-members to those employees, corporate partners, joint venture partners and third party providers who need to know that information to deliver products and services efficiently and effectively. We are committed to ensuring that any personal information you provide to us remains confidential and secure.
Complaint Resolution Mechanism
In the event that you have a question, concern or complaint regarding the way in which we handle your personal information, you should contact the Executive Director of AƒMA direct at Suite 30, 431 St Kilda Road, Melbourne, 3004 or on 03 9866 6056.
Changes to this Policy
From time to time it may be necessary for us to review this policy. We reserve the right to amend this policy at any time and to notify you of any amendments by posting an updated version on our website www.afma.net.au
IMPORTANT:
PLEASE NOTE THAT UNLESS AND UNTIL YOU TELL US THAT YOU DO NOT CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN THE MANNER DESCRIBED IN THIS POLICY, WE WILL BE ACTING ON THE BASIS THAT YOUR CONSENT TO EACH SUCH USE AND DISCLOSURE IS IMPLIED.
M THOMPSON
EXECUTIVE DIRECTOR
SEPTEMBER 2002
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